Shipping policy

Pick-Up Option: Customers have the convenience of picking up their orders from our location based in London, United Kingdom

Pick-Up Hours: Monday: 9:00 - 18:00
Tuesday: 9:00 - 18:00
Wednesday: 9:00 - 18:00
Thursday: 9:00 - 18:00
Friday: 9:00 - 18:00
Saturday: 9:00 - 18:00
Sunday: Closed

Appointment based only. Please contact us to book an in store appointment.

Local Shipping (UK/EU): For customers who prefer delivery, we offer free worldwide shipping services.

Shipping typically takes 1-3 business days after the order has been processed.

Global Shipping: For customers who prefer delivery, we offer free worldwide shipping services. Shipping typically takes 3-7 business days.

Tracking: All orders come with tracking information, allowing customers to monitor the progress of their shipment until it reaches its destination.

Customer Service: For any inquiries or assistance regarding shipping, orders, or products, please contact our customer service team at houseofclarteenquiries@gmail.com. We are dedicated to providing prompt and helpful support to ensure a seamless shopping experience for our valued customers.